Frequently Asked Questions

Standard orders within Australia arrive in 3-7 business days, with free shipping on orders over $50 AUD. Express options are available at checkout.

Selected international destinations are available at checkout. Shipping times, duties and taxes vary by location.

Once your order ships, you will receive a confirmation email with a tracking link. Please allow up to 24 hours for updates after dispatch.

Most of our styles are one-size and stretch comfortably from AU 5-11. For fitted styles, check the size guide on each product page.

Yes. Most Tisofu socks are designed with a comfortable natural stretch. Check each product page for style-specific fit notes.

We accept returns within 30 days of delivery on unworn, unwashed items in their original packaging.

Yes, exchanges are available for unworn items while stock is available. Contact us with your order number and preferred size.

Build a bundle of 3+ pairs to save 5%, 5 pairs for 10%, or 6+ pairs for 15% off. Discounts apply automatically at checkout.

Yes. You can mix products, colours and quantities in the bundle builder, then add the selected pairs to cart together.

Machine wash cold with like colours and lay flat or tumble dry low to keep the fibres soft.

Materials vary by style and are listed on each product page. Many styles use soft cotton or wool-blend fibres.